The money donated to Duet will be either wire-transfered or sent through international PayPal, depending on the particular local store. Once the money is received, the shopkeeper will then make the item available for pick-up, completing the loop.
Not currently. Duet is a web-based platform accessible at giveduet.org in any internet browser. We are developing an app platform for our refugee families to use to request and keep track of items more easily!
You will receive updates on the status of each item that you have donated, all the way from payment confirmation to final pickup. Each item is assigned a unique pickup code that is only shared with the refugee family and the store owner, ensuring that the item makes it into the right hands.
There is! You can select the 'Give in someone's honor' option when you checkout and we will send email updates to both you and your honoree
It typically takes just a couple days after your donation for the refugee to receive the item. We will keep you updated on your donation’s progress!
We're working to add this feature to Duet as soon as possible!
Duet partners with nonprofits in Greece that work closely with the refugees and confirm their refugee status based on the required documents.
We have a refugee-facing Facebook page where we handle all communication.
Yes, each family has a monthly budget (€200 - €300) over the course of the year which changes based on the number of family members.
Within some strict limits, yes! We hand pick which stores we work with, partly based on what they sell. None of our stores sell weapons, profanity or alcohol. Additionally, we screen all the item requests to make sure nothing inappropriate is being donated. But within the rules, they can request whatever they want - they know best!
Almost. Duet is incorporated and will soon be a registered 501(c)(3) making it eligible for tax deductions on donations you give.
We rely on the opt-out service fee on donations, a percentage transactional fee from partner stores, and in-kind donations to keep our operations running to give refugees the help they need and deserve.
Greece is the gateway to safety in Europe for many Syrian and Afghan refugees. Our first operational base on the island of Lesvos has multiple camps that hold thousands of refugees, and its population includes hundreds of partially-resettled asylum grantees. There are currently 50,000 refugees resettling in Greece, according to the International Rescue Committee.